new
✨ AI Tagging by Intent

As we roll out Drag's AI roadmap, AI tagging by intent is now live for all users in the Plus and Pro plans.
What's New:
Spend less time sorting, more time doing. Drag’s AI now automatically labels incoming emails on shared boards by intent:
✨ Action Required:
 emails that need a task or reply from your team
✨ Awaiting Reply:
 threads where you’ve responded and are waiting for someone else
✨ FYI:
 purely informational emails that require no action
✨ Pitches:
 cold outreach or promotional messages
✨ Notifications:
 system-generated or automated alerts
✨ Broadcasts:
 newsletters and content updates or offers
Think of it as having context awareness built into your inbox, so you can prioritize smarter, respond faster, and stay focused on what actually matters.
Example Use Cases:
AI Tagging helps every team cut through the noise:
🚨 Support:
 separate actionable tickets from updates and FYIs
💰 Sales: 
spot follow-ups, client requests, and cold pitches instantly
⚙️ Operations:
 filter notifications and reports from task-worthy emails
👔 Leaders: 
keep your inbox clean and focused automatically