[v17.1] Workspace density + forward privately 🔥

Today we're releasing 2 highly requested features in Drag.

You asked, we listened! Sometimes, emails of certain types have identical subject lines except for certain identifying information only displayed in the end (eg. email address, name, etc).

The way card titles are trunkated on Drag's default kanban or preview views disables users to quickly find important information in these situations.

That's why today we are introducing a personal user preference (which won't affect how other team members view boards) to define the density of their Drag workspaces.

Whereas the default options look exactly how your workspaces have always looked, the new "comfortable" option allows email contents to take up to 3 rows on a card, disclosing more information at a time.

By default, when an email is shared on a Drag board, it will remain shared with all board members for as long as it is on that board.

This means that all emails exchanged on that thread, including replies or forwarded messages, will be available on the same card to all board members, regardless of whether those messages were sent to board members or not.

But, sometimes, certain sensitive conversations needs to continue in private. This is now possible with our forward privately feature.

This feature enables users to start a private conversation while still working within a shared inbox.