🧩 Live Reports
With Live Reports, you can instantly view and download a real-time snapshot of all cards across your boards. No more digging or waiting, just one click to see what’s happening right now.
Here's what you can achieve in a few clicks:
  • See all cards currently active on each board.
  • Monitor team workload and status at a glance.
  • Export real-time data for reporting or backups.
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💡 More accurate assignment tracking
Assignment tracking just got better:
  • When a card is assigned to one user, then reassigned to another, the “Users > Assigned” report now shows a separate row for each assignee, helping you track ownership history more effectively.
  • Assignments made through automations are now fully reflected in assignment reports.
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💡 Smarter Response Time calculation and formatting
Response times are now smarter:
  • Response time is counted only while a card is “Open.” Example: a card is open for 1 hour, then closed and reopened a week later, with a reply 1 hour after reopening → response time is 2 hours (not 7 days).
  • For threads with multiple incoming emails, it's measured from the first unanswered email to the reply. Example: 1st Email arrives at 9 AM, then a follow up at 10 AM; 1st reply sent at 11 AM → response time is 2 hours.
  • Response times are now displayed in HH:MM:SS format in .csv downloads, making it easier to analyze and filter in Excel.