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API support for round robin and load balancer assignments

planned

API support for custom fields

planned

Generate draft replies based on previous replies from team to similar conversations

planned

AI compose assistant

In-app AI assistant to improve written communication within Drag

planned

1-click summarizing of email threads for easier transfer of context for handoffs, escalations, etc.

planned

Thread splitter

Being able to separate an email thread into multiple cards

planned

@mention feature to automatically give access to mentioned person

When someone is mentioned, immediately give access to that person on that email, even if the email is not located on a shared inbox/board that the mentioned person have access to

planned

Save attachments and files on Google Drive

Be able to save email attachments directly into Google Drive

planned

Know who from the team opened the email on a board (Because it becomes unread for all board members, but we don't know who opened it)

planned

Ability to search and filter by custom fields (Pro Plan)

Currently it is not possible to search or filter by custom fields.

planned

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