Drag Feedback

In-app AI assistant to improve written communication within Drag

Generate draft replies based on previous replies from team to similar conversations

Be able to save email attachments directly into Google Drive

1-click summarizing of email threads for easier transfer of context for handoffs, escalations, etc.

Being able to separate an email thread into multiple cards

When someone is mentioned, immediately give access to that person on that email, even if the email is not located on a shared inbox/board that the mentioned person have access to

Currently it is not possible to search or filter by custom fields.

Having the ability to automate a message for WhatsApp, such as sending a message when it's outside of business hours on the dashboard, answering messages when messages containing an “x” word arrive, etc. With this Drag could reach the next level.